As we emerge from the boxes and I look forward to watching the World Cup championship on your HDTV choice I must pause to say “thank you” for your extraordinary gesture of making a holiday weekend house call so soon after the birth of your son. Such great kindness endure in the memory and oral mythology long after technical specifications and mere pricing have faded to black. You’ve made friends, Harry; a much better estate than customers.
- Bruce & Lorane B. ( Bryn Mawr, PA)